As well as enforcement, a key part of our work is education. Officers engage directly with residents, visitors, and businesses to raise awareness of local byelaws, explain the importance of environmental responsibility, and offer practical guidance on how to dispose of waste properly.

We also:

• Provide advice to residents on correct waste presentation and recycling
• Support school visits and community talks on environmental responsibility
• Distribute leaflets, signage, and campaign materials to tackle local issues
• Work with businesses on waste duty of care compliance
• Collaborate with community groups on clean-up events and local initiatives

By combining proactive patrols with education and community outreach, our team plays a vital role in preventing environmental offences before they occur - and in helping people feel informed, supported, and involved in keeping the local area clean.