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Marketing and Communication Service Manager Accessibility Skip to main content

Marketing and Communications Service Manager

Join SWISCo and help shape how we communicate with our communities.

SWISCo is looking to recruit an experienced and dynamic Marketing & Communications Manager to join our organisation at an exciting time of transformation and growth.


This is a senior leadership role, offering a fantastic opportunity to become part of the Senior Management Team, where you will play a key role in shaping our strategic direction, strengthening our reputation, and enhancing how we engage with residents, stakeholders, partners and our workforce.

 

Why join SWISCo?

 

  • Job security within a growing organisation
  • Meaningful work supporting the local community
  • Opportunities for development and progression
  • Be part of a supportive, team-focused environment
  • 26 days annual leave, increasing with service
  • Bank holiday entitlement
  • Employee benefits & wellbeing
  • Employee Assistance Programme

 

 

Employment details

 

·         Salary: £42,839 - £46,142

·         Job type: Permanent

·         Hours: Fulltime, 37 hours per week

·         Working hours: Monday - Friday 

 

 

About the role

 

You will lead the development and delivery of SWISCo’s communications, marketing and brand strategy, ensuring our messaging is clear, consistent and impactful across all channels.

 

The role will:

  • Lead and manage a small, high-performing communications team
  • Deliver integrated campaigns across digital, media, print and community engagement channels
  • Provide strategic communications advice to senior leaders and operational teams
  • Manage media relations, stakeholder engagement and public messaging
  • Lead communications during incidents, service changes or emergencies
  • Use insight, data and evaluation to improve engagement and outcomes

 

You will work closely with colleagues across SWISCo to ensure communications support frontline services, improve customer understanding, and promote positive behaviour change across Torbay.

 

About you

We are looking for a confident and creative professional who can operate at both strategic and operational level.

 

You will bring:

  • Significant experience in marketing, communications or public relations
  • Proven ability to develop and deliver effective communication strategies and campaigns
  • Excellent stakeholder engagement and influencing skills
  • Experience of managing or leading teams
  • Strong analytical and problem-solving skills, with the ability to use insight to inform decisions
  • The ability to work in a fast-paced, public-facing environment

 

You will be a collaborative, proactive leader with a positive attitude and a strong commitment to delivering high-quality outcomes.

 

Why work for SWISCo?

At SWISCo, we deliver vital services that make a real difference to the lives of residents and communities across Torbay from waste and recycling to parks, green spaces, highways operations, street cleansing and environmental services.

 

In this role, you will have the opportunity to:

  • Contribute to environmental sustainability and community outcomes
    Lead high-profile campaigns and engagement activity
  • Work alongside committed and passionate teams
  • Influence how public services are communicated and understood
  • Be part of a forward-thinking Senior Management Team

 

Working arrangements

This is an agile role, based at Aspen Way with flexibility to work across sites in Torbay and from home where appropriate.

About us

Our commitment
SWISCo is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all employees to share this commitment.

 

SWISCo delivers key services across Torbay, including:

 

  • Waste & Recycling
  • Highways
  • Parks & Grounds Maintenance
  • Streetscene & Environmental Services

 

We are proud to make Torbay the best place to live, work and play, and we are committed to delivering outstanding services while supporting and developing our people.

How to apply

 

You can download a copy of the Job Description/Person specification and application form below. Alternatively, you can email hrswisco@swisco.co.uk  to request a copy of both documents to be sent to you via email. 

 

Closing date: Wednesday, 22 July 2026

Important information

Applicants will be shortlisted based on meeting the essential criteria.

 

SWISCo is a limited company wholly owned by, and providing services on behalf of, Torbay Council. 

 

 

 

Download your Application form and Job Description

 

If you would like to apply for the role, please download the following documents. Please complete the application and Diversity and Inclusion form and send it to HRswisco@swisco.co.uk before the closing date.

 

Job Description and Person specification

 

Download the Marketing and Communication Service Manager Job Description and Person Specification.

 

 

Application form and Diversity and Inclusion form

 

Download your SWISCo Application form. 

 

Download the Diversity and Inclusion form.